The service and parts department are super nice and so helpful, this is a great dealership with tenacity and dignity. The parts manager was nice enough to help me repair my used Civic and although I have never purchased a car here before, they still treated me like VIP. My engine was out of whack, but the guy gave me great advice and even a discount after I told him I will definitely come back after such great service. If you are looking for a long-term service in a particular dealership, I strongly recommend Honda of Hayward than the other nearby dealers, they fixed my car ina few hours, while other auto repair shops said ti would take a few days! Come here for fast nd efficient service!