This place is like a time capsule of everything that used to be great about American casual dining before Olive Garden and Applebee's sprouted up like weeds all over the place. There was a guy actually rolling out the fresh pizza dough when I went there for lunch with my wife last weekend-- He came out of the back, apron covered in flour, and asked us how everything was and if we wanted them to make any special pizzas for the buffet. They don't have waiters/waitresses per se (order at the counter & they call your name), but I made sure to put a few extra bucks in the tip cup. They really take care of you at Pappi's!
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