Good: I liked that everyone was so nice! Jo, the girl that answers the phone at the office is really great. She always sounds so happy and it seems like she really cares!. Other: I saw a billboard for care around town. A couple weeks ago my furnace gave out, and I remembered them from the ad so I looked them up in google and gave them a call. They fixed my furnace and I was very satisfied with my overall experience with their company..