I will NEVER shop at a Rent a Center place again. The service is crappy as well as the merchandise. We got a couch set here one day and took it home. We had it for a couple months and decided that we no longer wanted it. We went in to tell them that we wanted them to pick it up. They said it would be a week until they could do that and said that they'd have to charge us for that time. We told them that we'd bring it to them and they said that wasn't allowed. After a lot of going back and forth they found a time that was sooner that they could come pick it up. Dealing with this company was always a big hassle. I will never shop here again.