I was having an awful time with bees in the eave at the entrance of my home and I called a few companies. Many said I would have to wait a few days before they could come out and help me. I called this company and was able to speak with a technician right away he was able to explain in detail what he could do to get rid of then and even better come out within a few hours to take care of it for me. He was very professional and quick to take care of them for me. I have not had any issue with them since he was out 2 weeks ago and I am very satisfied with the service I received from them.