BMW Bellevue overall provided me with FLAWLESS service/support. I live in Tacoma WA area and I normally take my BMW to BMW Fife. When my car began to malfunction, I called BMW Fife and their response was that there was a THREE WEEK waiting period before they could schedule me in. In my mind, that was unacceptable to wait that long to get my car into their shop. I have 2 cars, one that is my for my family (wife & two toddlers) and the other one is mine (the BMW) which I use to go to work. So overall, I need BOTH cars to be running well at all times. Once BMW Fife indicated they couldn’t support me right away, I called BMW Bellevue and Cliff took care of me immediately. Again, I was VERY IMPRESSED with how Bellevue took care of me all the way. It really made me feel good to have bought a BMW. I just wonder why there’s such a significant difference between BMW Bellevue and BMW Fife??? In my mind, BMW Bellevue has set a HIGH standard of overall service/support and BMW Fife is totally behind with mediocre service.
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