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unfair practices!!! - Review by Guest | Huffard Animal Hospital

Huffard Animal Hospital

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unfair practices!!! 10/29/2010

we took our 2 small dogs there for annual vaccinations...the doctor seemed very nice, She recommended this , that and the other test, when we asked prices in the exam room, she was very vague stating it's minimal. At time of checkout, it took 3 front desk personel to create bill. The supervisor stated "Wow, they really got the works!" Then the assistant said "I'm sorry but it's $511.00 !!! I expressed my concern about a urine test that Dr quoted roughly $28, there were 2 charges (in house test and sent out test), we were charged double. The Dr. recommended an anitbiotic for the one dog (ammoxicillon), and we were billed $128 for the same antibiotic you can get at walmart for $4.00. Bottom line is , they never quoted any prices or asked for our approval of a dollar amount up front or during the vist. They just assumed that because we love our dogs, money was no issue. When I advised them of my feelings about their "WOW" comment, the office manager became rude and defensive. I do not recommend this "rip-off establishment". They feel as though they don't need to get your approval for your money. more
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