We too had our Christmas luncheon here and had a great experience! I think the previous post was likely uneducated about food or cheap and doesn't like to pay the price for great food. The service was nice. Was it busy sure but they were accomodating to our group. We went back in this week not as busy as the Christmas time and obviously the staff had more time to chat which was nice. I hate when people review places on one visit. Take into consideration circumstances and go back. Would you like your job or work proformance based on one day? You think just because you have a keyboard and internet you can judge people. I would love to go post about your company and how lacking you are! GROW UP! There are few nice restaurants in Lakeland why run one down just for your own enjoyment! Thank you Zohra's for doing what you do each day to open up and make it happen. Ignore the ignorant who are likely just not educated in the right way manners or knowledge!