Thanks for coming the same day. The service guys were nice. That's it. $275 to tie 2 zip ties around a cord so the pump alarm would not hang too low and continue to sound. After speaking to the owner, still a whopping $175...for 2 zip ties. Even the service guy apologized for the HIGH price. I understand gas is expensive, but come on. The pump itself was only $500 to install. 5 yr warranty-hope it covers zip ties.