When my husband and I moved to Ohio in the summer of '03, we had to rely on the internet to find us an apartment. Although the York Terrace East apartments were not in the greatest part of town, and neighbors were loud on several occasions, it did have some positives- mostly, regarding maintenance.
Just about every time we needed something fixed in our apartment, we were sent the same person to handle the job. He was always very nice, did a good job- almost never had to come back after making a repair, and he always called before coming over. Also, I did not have to wait days to get things fixed. I would say he would always show up within 24 hours, if not sooner.
I just wanted to say that our time there as residents was pretty decent- probably the best experience "maintenance" wise that we've had since becoming apartment renters. (But thank god we now live in a house!!)