i called the company to schedule the cab for 5 am, they didn't show up. So i looked the number again in phone directory and found the number for another yellow cab, that was Yellow Cab Peninsula, i told them i am late for the flight please send me the cab asap. They send me the cab in 10 minutes,but it was the cab that i had ordered last night, as i was about to sit in this car, Yellow cab Peninsula cab pulled over and said "" these guys doesn't have permit in this city how can i let you go with this company""
Pros: Dispatcher was polite
Cons: They don't have permit in some cities such as mountain view,sunnyvale but still operating.