YMCA Woodbridge Community Center

WCC childcare is a childcare center by the name only but there is no care about children. The pre k teacher is very rude and has no patience.They even don't help 3 year old kids to put on there clothes after using toilet. My child used to love going school before starting WCC but now he is afraid of the name of school.Teacher doesnt interact with parents and always complains about kids. more

I recently canceled my membership. The gym has no music. Speaker is broken and hasn't been fixed in months. The pool is rarely open for open swim as the swim teams meet there. The ice skating rink has extremely limited hours because of ice skating teams. While they say it is a community center, it is used more for teams. Also there are no pre-school enrichment programs during the day. The facility is geared for the senior population and anyone younger then 60 will not enjoy working out there. Suggest that they 1. Fix the music in the gym 2. Have open swim hours a couple of days in the late afternoon for the young kids. 3. Have more open skate hours. 4. Offer enrichment programs for pre-schoolers during the day when Moms are home alone with them. Can't go at 5 with 2 older kids home from school to take care of. more

Very bad staff n teachers ... Heart less teachers, my preschooler is scared by the name of school now .. Before going to y she was happy in other school .. I will not recommend this school .. They treat like we r getting kids for free ... more

I agree with previous reviewers that they have the worst customer service. I have joined this facility as a family members so that we all will take advantage of this facility .On my day of joining itself they charged me for bit more than for what i have selected and told me that it is by mistake so giving me a voucher adjustion my money to next class to be enrolled .I thought it is ok.Then when i asked for one of my missed class to give me makeup class they refused to do so and told me to coordinate with the aquatic dept as i was taking swimming classes here.Who hastime to keep calling these people to adjust for a single class. After two mths i enrolled my kids to everday swim sessions.I missed 3 classes for my kids in between and asked them to give me make up class for one atleast they said rules are changed we dont provide any makeup classes for everday sessions anymore.Who should inform thiere members abt this??? Then i ended up my membership and on final mth of my membership i was taking classes for my kids again they have some pool maintainece for one day so no classes for that day i asked the front desk to give me make up class for that as i will no longer be there member to avail the next session in there to use the voucher provided,again they insist on coordinating to there aquatic manager . I was very pissed of and told them it is very unprofessional i would like to talk to there manager so the girl talking to me miss Jesse told me tht she herself is the manager and cant do anything abt it .And also blaming me of not paying for the class of my 2nd kid who has not attended any class in that session and was only in there wait list .They dont deserve to get any kind of membership as there is no diffrence as you will be a member or non member there service sucks as there front desk!!!!!!My advice stay away from them!!!!! more

The facility is great in that it has a lot of amenities. However, they have POOR CUSTOMER SERVICE!!!! I don't think I've ever visited an institution that ever had such poor customer service. In the website, "Everyone is welcome at the Y". Walking into the Y, there is no such welcoming. Upon signing up, I was not explained ANY of my member benefits. Perhaps it was so because the person who was dealing with my paperwork was busy talking to the Supervisor about non-business matters. In another example, I made a suggestion to help improve their service to the supervisor, instead of showing appreciation or apologizing on behalf of the company for the lack of information provided to me (a paying member), I was shot down. So, in summary, this is my assessment of this branch of YMCA: - poor management - poor customer service - poor communication with members: websites not updated of any changes, lack of notifications for members for closed services or areas of facility - safety issues brought up by another reviewer I am extremely disappointed at this facility and ashamed that this is in my community! I hope they do something about this poor customer service! more

The management at this location is run by children. There is no control and poorly managed. Was at a b-day party that did not go well. Management (who was a teenager or at least acted like it) could not give an answer or solve minor issues. Terrible place to have a party. There is no idea of being on a schedule and they do not cater to the birthday child. Very rude and disfunctional. more

We are very proud to be residents of the township to have a such a great ymca facility. The entire family recreation and physical activity center is open almost through out the year except for few holidays.However there has been many incidents of theft from the lockers. Basically the management is not strict about membership check for entering and usage of the facility, which make it unsafe place.The locker rooms are not really secure as anyone can get in, break the locks and take the stuff. Often non-members are seen using the hallway and lobby as there is no mandatory member ship scanner for getting in to the building either.I really hope this biggest concern can be addressed by the authorities and make it a better place for everyone. more

The YMCA runs the Woodbridge Community Center. This is a great place to go. They have a swimming pool, fitness center, indoor track, and more! The facility also offers a roller skating rink, an ice skating rink, and a full snack bar which are managed by United Skates of America. They offer many great classes for adults, teens, and children. They also have a early childhood program and you can have your child's birthday party here. more