I purchased a class composite from this company for $45. When I opened the composite it appeared to be bent in the corner. When I called I explained that I did not believe the damage was from me. The representative insisted that because of the manner in which the photos are packed the damage could not be from them. I offered to return the damaged item but the cost of a reprint would be $35. I have worked with other photography companies that have done this for free. The company was far less accommodating than I would have expected. If you decide to purchase an expensive print from this company beware they may not replace a damaged print for free, even if the damage may have been their fault.