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Wright Way Hyundai - 24 Reviews - 387 Lee Jackson Highway, Staunton, VA - Car Dealers Reviews - Phone 1 (540) 213-6777
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Wright Way Hyundai

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387 Lee Jackson Highway
Staunton, VA 24401
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1 (540) 213-6777
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Automotive

Reviews

( 23 )
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Best

Visited for an oil chg and tire rotation. All services performed at a reasonable price. Comfortable waiting area with coffee and snacks and good WIFI.

Worst

All reviews seem positive

Quick routine service 11/27/2014

Visited for an oil chg and tire rotation. All services performed at a reasonable price. Comfortable waiting area with coffee and snacks and good WIFI. more

Great people 11/16/2014

Everyone at the dealership is very friendly. more

great friendly service 11/8/2014

wouldn't go anywhere else for a new car or for service more

Interaction and thouroughness 11/7/2014

All those people were friendly and professional. more

They always do what they say they are going to do. 10/24/2014

Shopping for a vehicle should include a visit to Wright-Way. I was impressed with the professionalism and detail with which the team there was able to balance my budget with the most available options in a Hyundai Sonata. Very pleased with the results and the continuing service. more

75,000 Mile Service 10/17/2014

The service managers spell out the options for fixing problems and the cost of each option as well as permanency of each option. more

Recent inspection & oil change 10/16/2014

Service was fast and all very friendly. more

Excellent Service 10/15/2014

I always feel confident that my business is appreciated and valued when I deal with Wright Way Hyundai. Easy to schedule service appts and excellent customer service are always provided. Never have had a negative experience. more

99% Satisfaction 9/26/2014

Never had a concern until the last visit to the service department. Felt like unneeded services were being pushed to everyone. Still a great place and I will continue to use them. Everybody has an off dat once in a while. more

TOP-NOTCH 9/12/2014

All other Reviews sums it up. keep up the GOOD WORK! more

every one is nice 8/21/2014

in and out quickley great food and snacks 5000 miles is to long for oil changes i guess i will pay for 3500 mile oil changes more

Good All Around 8/21/2014

Great price on a new car, good service, nice amenities (free oil changes for life, etc). more

First oil change visit 8/9/2014

We just had our first free oil change visit after buying our new Sonota. The young man in the service department was just super! So polite and efficient. Our car also needed an alignment, which took a little longer. All was done under warranty. What a great experience. The waiting room was clean, stocked with snacks and drinks, comfortable couches. But the thing that was best was the young man in the service department. A class act. more

Friendly and quick staff 7/24/2014

There is nothing they could have done better. Best experience I've ever had at a dealership. Work included: State Inspection, Reset Keyless Entry, Attached Front Plate Holder, Check Engine Light Reset, and Complementary Alignment Check. more

very accomadating while waiting 7/15/2014

maintenance manager seemed very trustworthy in explaining what needed to be done more

5000 mi. service 7/1/2014

Service was good and performed in a timely manner. There was a slight glitch in that when we purchased the vehicle we understood oil changes, inspections and a car wash would always bee free. It seems now that you have back away from the free wash during service. The service dept did finally include a thorough wash, but I would have preferred not being challenged. more

Exceeded expectations 6/17/2014

I took my 2011 SantaFe in for the 30000 mile service. The appointment was made over the internet and cost estimate was $139.94. When picking up the car after the service dept. had closed the charges were $450. Since no one was available to explain we decided to pick up the car the next day. The next morning the Service Manager called our home explaining that we had received the superior level maintenance package. The service advisor had not given us this option when dropping the car off. The service manager reduced the charges to the original estimate and gave us a card for a free detailing service all the while apologizing for our inconvenience. We have always been pleased with the service at Wright Way and this experience confirms their integrity. Thank you Aaron Moss, Service Director. more

Customer is first! 6/13/2014

Free oil changes and state safety inspections. Along with the Hyundai's warranty, really great stuff! more

Respect, Courtesy & Professionalism 6/9/2014

This dealership goes above and beyond. However, I can't say the same about your Newport News, Virginia and Frederick Maryland service departments!!! more

EXCELLENT SERVICE 6/9/2014

Pleasant, courteous could not ask for better service then at Wright Way. They go above and beyond to make your visit Pleasant. more
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