Not happy with customer service at all. Job took twice as long as original estimate with content late arrivals and canceled appointments. Did nice job installing second sump system they recommended, one problem, didn't fix the leak. Took several phone calls before I could an appointment for them to come back out. After all that, the appointment was canceled a day before the scheduled date. Sale rep mislead me into feeding crew to get them to snake out exiting sump system. When I asked them, was told they didn't do that.
My advice, find another company.