Woolard's Custom Jewelers

For years my family hasn't had a problem with Woolard's, but recently my service has been unacceptable. I came in to have my fiance's engagement ring tightened, because she thought it was loose. Woolard's took it to the back, got a pair of pliers, and squeezed. 3 and a half weeks later, the diamond fell out of its setting (not by contact). Thanks be to God, we found the diamond (in a dustpan at a restaurant). Upon close inspection, another jeweler saw teeth marks from pliers on bent prongs, doing damage to the rhodium plating and said that it was clearly shotty workmanship. Long story short, Woolard's should have taken time to do a good job, but instead nearly cost me thousands of dollars (cost over $150 to fix). Absolutely unacceptable. more

Carol and Bobby and team are the best!!! They are a cut above the rest!! I had to say that-- we have been customers of theirs for over 10 years and I would not go any where else. You can see the quality and trust them with every purchase you make. Thanks for my new ring!! more

Fine jewelry, exceptional customer service. I purchased a beautiful ring and received a fair price. Sales Associates where very friendly though they seemed a bit out of place. You would expect a better looking group of people than old over weight bleached blonde 20 wannabes. Great store with good location. more

They have a good selection of jewelery and also service available. They are closed on Saturday & Sunday but have regular hours the rest of the week. Their first priority is their customers and they want to satisfy them. more

Woolard's Custom Jewelers is a great place to shop for jewelery. They have a wide variety of merchandise, and can order or custom make anything else you would want. They also will service and repair any pieces you might own. They are always courteous and professional, and service time is usually "on the spot". more