I made about a 2 hour trip after talking on the phone with a sales clerk last Saturday. I was looking for a panel or shaker bed, and thought I'd take a shot at what was in stock. Don was at the shop, and he took the time to try to find me what I was looking for, before we worked out a GREAT deal on a King bed that was in the store, and was already finished. He then helped me load it into my car, and even lent me a shipping blanket and tie down so I could get it home! I was happily impressed with the help and service. I am already planning other purchases, this shop is on my favorites list!! THANKS!!!