I was employed by these Doctors, am currently a client and an unsolicited fan of the way they conduct business and practice medicine.
An insider perspective:
Dr. Nachamkin is precise in all that he does from ironed creases in his scrubs, to calculating estimates, to never promoting more treatment than is necessary. I have seen these Doctors maintain their professional demeanor, integrity and honor through personal illness and tragedies. They have remained steadfast in their ethical practices of medicine as well as reasonable in their prices.
They're not a charitable organization, which receives donations, but I have seen many charitable acts of kindness through the years done by these Doctors.
I have seen countless clients driving their $100,000.00 cars, carrying their Gucci handbags decline a virus shot for their dog which costs circa $25.00. Then, the dog comes down with parvo, and the treatment is expensive. Instead of the person admitting they should have gotten the inexpensive shot, they would yell at the staff that the treatment of parvo is too expensive, and if ?we loved? animals, we would not charge that much money. Completely, neglecting the fact that we informed and educated them on the need for the virus shot, which they declined.
They have had a plethora of examples of reasonable honest clients as well as unreasonable dishonest people.
Some who state, ?Do whatever you need to do Doctor, money is not the concern, my pet is my priority.?
I found that many times, they are the very people who then turn the tables, when the bill is presented, and so it appears to be with this poster.
It is unfortunate the internet has allowed unproven complaints to libel a person without a fair balance of the facts. I am very disappointed in the depths humanity will go to hurt the innocent... especially because it seems they wanted to ""get out of paying a bill"" which they had authorized before treatment.
(It has been policy for years that everyone signs a comprehensive treatment release form before dropping off their pet and they dicuss price ranges at length. And before any unforeseen additions, the client is called to get verbal authorization)
***Note: Her family are still clients of the Doctor. What does that tell you?
For months I heard the Doctor go outside and have a conversation. I thought he was on the phone and did not pay close attention. Then, one day he opened the door to the practice and was sweet-talking to a little cat trying to coax her to come inside. I recognized the feral cat as we had fed her for four years in a bowl off to the side of the building. This cat, we named Cha Cha, would warm up to the Doctor and tell him all about her day in a varied tones of meows. He would speak lovingly in return until she trusted him.
Today, that cat lives inside with all of them. She greets the clients and gives her ?testimony? of her life before and after she got to move inside.