Plumber Chance Hamilton was very professional, friendly, courteous, informative, and prompt during his interactions with my husband and me. He explained the possible cost of repair of the water-pipe leak in our front yard, based on the seriousness and difficulty of the project. The next day, after utilities locators found that several other utilities were very close to the leak in our water pipe, he explained that he would have to hand dig the excavation. The next day (yesterday) Chance led a team of two (himself and one other) in repairing it. The repair was finished in a timely manner to our satisfaction to date.