My experience was great! First of all, I'm from out of town. I got pretty lost on my way there and Lauren was kind enough to stay on the phone with me to give me step by step directions. She also wrote down directions on how to get back so that I wouldn't get lost again. Julie was as gentle and as kind as could be, which is great for someone who has anxiety about going to the dentist. And, Dr. Buehler was honest, caring, and very sweet. I'll be back for sure...for many years to come!