To think I spent time convincing my husband that West Elm would have things for our new home! We were treated so poorly. My husband and I walked in with a sleeping baby and were never even greeted. We waited in line for 20 min with items in hand- soon we were told that the ""stock-check"" person simply did not have time to see if our items were in. The staff was cold and rude. I doubt that I will be back.... too bad I really like their shower curtains.
Pros: colorful, great pillows and shower curtains
Cons: hard to find parking, poor customer service
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