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West Chapel Auto Svc - 32 Reviews - 309 Chapel Ave W, Cherry Hill, NJ - Auto Repair & Service Reviews - Phone (856) 662-3656
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West Chapel Auto Svc

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309 Chapel Ave W
Cherry Hill, NJ 08002
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(856) 662-3656
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West Chapel Auto Svc - Cherry Hill, NJ
West Chapel Auto Svc - Cherry Hill, NJ

Reviews

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Best

Jay has been my mechanic for the past 20 years and he has never let me down. He is honest, fair and the work he does is of the highest quality. I would never even consider going ...

Worst

The owner said he could fix my car. I left my car there and checked up periodically. He continuously said that he was getting to it over a three week span. I finally decided to ch...

great mechanic 2/7/2012

Jay has been my mechanic for the past 20 years and he has never let me down. He is honest, fair and the work he does is of the highest quality. I would never even consider going any place else. And if that wasn't enough, he's a great guy, too. more

Honest Mechanic-Great Price 1/25/2012

I really like this place. I called up to get an estimate, which they couldn't do over the phone. The lady just said ""cheaper than the dealer will charge"" more

By far the best 1/25/2012

By far the best auto repair shop I've ever dealt with.Jay was awesome. I brought my truck in after having a really bad experience with another shop. Jay was honest, upfront, and reasonable. Jay takes pride in his work. more

BEST MECHANIC!!! 8/18/2010

There is no doubt in my mind that this is the best auto repair shop around. I had a real crazy problem with my car and I called and dropped it off at West Chapel Auto. It took Jay a couple days to figure out the problem, but the end result is my car is running better now than when it was new. I am very happy with Jay's persistance to figure out my problem, rather than throw a bunch of parts at it. It wasn't cheap to fix, but the money was very well spent. I am very pleased with the service. Thank you guys!!! more

Horribe Service 8/9/2010

The owner said he could fix my car. I left my car there and checked up periodically. He continuously said that he was getting to it over a three week span. I finally decided to check on the vehicle and found out that he had not touched the car. After three weeks!!! He changed his mind and said that he didn't want to work on it because once he looked at it he figured he didn't have enough time to dedicate to the problem. He wasted three weeks of my time, after continuously stringing me along. If you have time to waste and don't need your car back anytime soon go with this guy. Also, if you want to risk not getting your car repaired at all. more

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Fast service-Thanks Guys! 1/13/2010

Thank you to the great people at WEST CHAPEL AUTO! We desperately needed our car back in time for the weekend, and they worked very hard to get it back to us.Thank you very much! more

Poor reception 11/24/2009

I just called for some information. The reception was so unfriendly and made me decided to go to another shop. I suggest they hire another reception to save their business. Pros: don't know yet Cons: Poor reception more

EXCELLENT SERVICE 10/20/2009

So, we all know times are tough and despite my desire to ""stimulate"" the economy, I'm not going to be able to purchase a new car for awhile, so last week I took my 9 year old car here for an oil change and a comprehensive inspection. more

Great Mechanic 10/20/2009

Are you a woman (or a man) who has felt a little out of her element when she had to go to her mechanic? Are you tired of feeling vaguely screwed by your mechanic? And, not in a good way. more

Great Place!!!! Great Service!!!!! 4/29/2009

A great group of people! The place is really clean, They always make me feel welcome regardless of how busy they are, they will drop what they are doing to help you. Great service every time. I have taken every car I own there and won't go anywhere else. I consider them family!!!! I HIGHLY recommend them.....it's always hard to find a good auto repair shop, these guys are really great!!!! Pros: fast service-very knowledgeable Cons: NONE!!!!! more

THANK YOU!!!!!!!!! 2/10/2009

Jay and Lorena run the best garage in Cherry Hill. I currently live in Phila. and still return to this place when I have a need. They have been trustworthy, prompt, and fair. Lorena and Jay have been able to give advice over the phone and have always been a pleasure to deal with. If you are looking for a garage where you DON'T feel like you are being ripped off, this is the one. more

GREAT FIRST TIME EXPERIENCE!!! 1/15/2009

This was my first time going to West Chapel Auto. I am new to the area and found their info through City Search. I took my Honda Accord to them to have a new radiator and belts put in. In my dealings, I found them to be professional and competent. ? They called with an estimate before they began work ? More importantly, the estimate was accurate! ? They replaced parts that needed it and reused others that did not. ? My car was finished in the time they quoted me. ? I found the prices to be fair. (I normally try to work on my vehicles myself and had already taken the time to price out most of the parts that were replaced.) ? They called to tell me when my car was finished. I think the thing that impressed me most was that they took the time to clean all the connections on my battery and applied some anti corrosive spray. It probably took them an extra five minutes, but it speaks to the fact they might do more than what is required. I plan on using them again in the future. Thank You Pros: VERY ORGANIZED-VERY PROFESSIONAL more

GREAT SERVICE AND GREAT PRICES!!!! 12/26/2008

I own a BMW and was spending a fortune getting it repaired at the dealer. WEST CHAPEL AUTO SERVICE is great. Small shop, great service and fair prices. I can rely on a good job. I'll never take my car anywhere else.Thanks Pros: same day service more

JAY IS THE BEST!!! 12/2/2008

I went to WEST CHAPEL AUTO SERVICE based on reviews I read online. Jay is the best and most honest mechanic around. I've been ripped off enough times to truly appreciate a mechanic that does things the right way. In the 2 times that I've taken my Nissan Pathfinder to WESTCHAPEL AUTO, they easily could have justified charging me more money. Instead, they fixed what needed to be fixed in a timely manner for a fair price. What more could you ask for? I won't go to anyone else. Thanks!! Pros: HONEST,EXTREMELY FAIR PRICE,FRIENDLY,TIMELY Cons: NONE THAT I CAN THINK OF!!! more

What a Find !! 10/23/2008

Let me ask you. What do you look for when choosing a mechanic? Well, I want someone who is knowledgeable, reliable, and trustworthy. West Chapel Auto is the place ! more

A mechanic you can trust 10/15/2008

I have been taking my car to WEST CHAPEL AUTO for 3 years now. The first time I went in was to get my brakes checked. They were honest about which one's i ""needed"" done immediatly and which ones i ""had more time"" with. They had my car done in just a couple of hours and there prices were right on target. Since then, I've been taking my baby there for routine oil changes and tune-ups. She's still going... Thanks JAY!!! Pros: friendly,knowledgable,clean waiting room more

A very good neighborhood repair shop 10/7/2008

I went to WEST CHAPEL AUTO SERVICE for a brake job and my overall experience was positive. They took my car in right away and examined it. Not only did they tell me what the problem was, Jay took me into the shop and showed me what was wrong with my car. He showed me what they needed to do to correct my problem. He gave me a complete breakdown of parts and labor, which was a very reasonable amount. I was impressed with the one on one service I recieved, because they were very busy and Jay took the time with me to make sure I understood everything. I left there a very satisfied customer. I have confidence in the work that was performed. I will definenatly go back there in the future. Thanks for your honesty, Jay. Pros: honest,clean, fair priced more

HARDWORKING AND TRUSTWORTHY 10/6/2008

I have taken my car in to many mechanics and have either been lied to or given estimates that were over priced or did not reflect the work being done. I read the reviews on WEST CHAPEL AUTO SERVICE and decided to give them a shot. I was really impressed at how knowledgeable Jay was when it came to my car. I took my car in to get my air conditioner fixed and Jay was able to identify the problem in half a day. He explained the issue to me in a way that made sense and took care of the problem at a fraction of the price that I expected to pay. If you want a mechanic that really knows their stuff and does exactly what is needed at a great price, take your car to Jay. I've been looking all over for a good mechanic and I won't take my car any place else now. Thank You! Pros: Great job!!!!! more

THANK YOU WEST CHAPEL AUTO!!!! 10/6/2008

WEST CHAPEL AUTO SERVICE will not steer you wrong. I am extremely satisfied with the service and expertise provided by Jay. He is knowledgeable, and HONEST. They get the work done, on time, professionally, parts arrive very quickly, service is done exceptionally, and the prices are NOT inflated. Pros: Professional, Reliable, Honest, EXCELLENT to do business with. more
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Editorial

  • Auto service with certified technicians includes engine diagnostics, tune-ups, oil changes, transmission services and other engine work.

  • 11/27/2006 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 8am-5pm
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