This review is based on the customer service we received from this company. We did not hire them to do the actual work as we went with a recommendation of a friend to use someone they had dealt with in the past. However this company was very helpful when we did talk to them. They explained to us the different ways that vinyl is now installed and which option would be best for each room we planned to put the flooring. They also explained the ease of my husband doing the work himself, as the rooms are all very small. I felt that this company was very helpful and very friendly to deal with and would probably use them in the future.