I called this location to order replacement feet caps for the legs on my furniture (for chairs, tables, loveseats, sofa). The first three times I called DURING business hours, no one answered the phone. This should have been a warning to me. I left a message for someone to call me back. An employee called me back an hour later and said, ""we were really busy this morning."" That doesn't justify not answering the phone of your business. I told her I needed to place an order for replacement feet caps for the furniture of 'so and so' brand from 'so and so' collection. She said she would get back to me with a price on Tuesday. (This conversation took place on a Friday and she said she'd be off Monday). Tuesday rolls around and I don't get a call.
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