Wakefield Flooring

The Owner and his employees are ALL professional and stands behind their work. I am very pleased with my hardwood floors. The workers were on time honest and done the job well. I will highly recommend this company to do floors. I am so please with their service and honest quality work and the product is of quality. They moved the furniture, clean and place everything back in place. Excellent service!!! more

The employees showed up on time. They did an excellent job of laying my flooring and tile. The quality of my product is great. They also cleaned up and put all furniture back into place. I haven't had any problems with service nor product. more

Fantastic company! I almost went with lowes, but decided to support the little guy, and am so happy I did. My floors look awesome. The owner is involved with every aspect of the job, and answers every question without hesitation. They are very accomadating, and work with your schedule. There is no bait and switch with them either. They outline every detail of the cost so you know what exactly your are getting charged for.Their customer service, and pricing are top notch! I will be using them again in the very near future! more

I was greatly impressed with the customer service that I received from the staff and owner of Wakefield Flooring. Their attention to detail provided me with a product that I have recommended to my friends and neighbors. I have received many compliments on my new floors. I would definitely recommend the services of Wakefield Flooring to others. more

Had flooring installed within the last month. Overall finished product is good, but service was poor. Owner came out to measure floor, everything seemed good. Day one of installation, they failed to bring all the flooring materials out with them, didn't know anything about a border (the owner and I had discussed this and it was in the quote I received) and then said the owner hadn't ordered the flooring for the border. The owner later told me matter of factly that the workers apparently hadn't read the work order and that the wood had been ordered. No apology for the fact that the workers didn't know what they were supposed to install. They left early in the afternoon, with work left to be done, saying they would return at 8 AM the next day. Day 2, they arrive at 9 AM, no apology for being late, then ran short on border material and had to order more. They had to spend a couple of hours fixing boards that were defective and that never should have been installed in the first place. I had to point outthe obvious defects to the workers. A job that should have taken 1 1/2 days then spread into a third day. This was an issue because we had to take off work to be home. They came after 6 pm on the third day, and the owner said he was doing me a favor by having them come out after hours. The owner took no responsibility for the fact that his workers did not know what they were supposed to be doing, did not show up when they said they would, installed defective boards and then had to spend time replacing those boards, and that he, the owner, did nto measure the room correctly and either did not order the right materials when he should have or did not order enough material. The end product is alright, but I would not recommend having this company install flooring in your house. more