WESTMED Medical Group

While I like my internist at WestMed, the organization itself is a mess. WestMed operates out of many different states and has multiple call centers, so when you need to speak with someone regarding a simple matter- be it your doctor or provider, the billing department, or anything else- you'll end up with a runaround and speaking with differnt people in different states while not ever getting to the person you actually need. More egregiously, WestMed engages in confusing billing practices. I wonder if they do this to purposefully confuse patients. As an example, I received three seperate bills, none clearly explained, for one visit to urgent care with minimal diagnstics (blood work and an x-ray). Additionally, WestMed incorrectly filed the claim for my physical, leaving me on the hok for hundreds of dollars for a visit that was supposed to be 100% covered. When I realized what they did, it has taken WestMed over 6 months to refile the claim properly and refund me the money they owe me. Months. They also lied to me numerous times during the process to refule the claim and recoup my money- small things like lying about the dates that paperwork was filed, and how the claim was misfiled in the first place. I think the attorneys general of New York and North Carolina, at the very least, need to look into the billing and other business practices at WestMed. I'm not an attorney, but I have seen hundreds of patient complaints similar to mine and my insurance rep told me that WestMed's billing system is one of the most confusing she has ever seen. Buyer beware of WestMed! more

Linda zippo at 210 westchester ave white plains westmed commited fraud on there drug test policy by using someone elses urine. She signed a sworn agreement and flat out lied. This is typical of her. She was convicted of jerion possesion and trying to smuggle it in a prison facility. She was involed in the robbery of her last place of imploymemt at a medical group up in saratoga county by allowing this person acess to enter the building with keys and rob the place. This person to the whole fall for it as she was suspected in the robbery by law enforcement. She coned her way out of it. Shes been involed and participated in drugs for years. Its a shame that people like this continue to fraud the system and honest and decent people c cant catch a break at imployment. It should be a concern to the employer. Linda has always lived a dishonest and reckless life style..nothing but decietfullness and smoke screens. more

2 hour wait. Everything else was fine. more