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W Salon Studio - 5 Reviews - 31831 Camino Capistrano 201, San Juan Capistrano, CA - Beauty Salons Reviews - Phone (949) 218-2900
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W Salon Studio

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31831 Camino Capistrano 201
San Juan Capistrano, CA 92675
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(949) 218-2900
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Personal Care , Beauty Salons

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W Salon Studio - San Juan Capistrano, CA
W Salon Studio - San Juan Capistrano, CA
W Salon Studio - San Juan Capistrano, CA
W Salon Studio - San Juan Capistrano, CA
W Salon Studio - San Juan Capistrano, CA
W Salon Studio - San Juan Capistrano, CA
W Salon Studio - San Juan Capistrano, CA
W Salon Studio - San Juan Capistrano, CA
W Salon Studio - San Juan Capistrano, CA
W Salon Studio - San Juan Capistrano, CA
W Salon Studio - San Juan Capistrano, CA
W Salon Studio - San Juan Capistrano, CA
W Salon Studio - San Juan Capistrano, CA
W Salon Studio - San Juan Capistrano, CA
W Salon Studio - San Juan Capistrano, CA
W Salon Studio - San Juan Capistrano, CA
W Salon Studio - San Juan Capistrano, CA
W Salon Studio - San Juan Capistrano, CA
W Salon Studio - San Juan Capistrano, CA
W Salon Studio - San Juan Capistrano, CA
W Salon Studio - San Juan Capistrano, CA
W Salon Studio - San Juan Capistrano, CA

Reviews

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Best

I walk in and am instantly greeted with smiles and warmth. Everyone there is so outgoing and helpful. It is very humid in San Juan Capistrano during the day and to be honest the c...

Worst

I went to W Salon last week because of a groupon coupon I had found online. The salon was smaller, hard to find, but appeared decent inside. I had made an appointment in advance ...

Unsatisfied customer 12/2/2015

I went to W Salon last week because of a groupon coupon I had found online. The salon was smaller, hard to find, but appeared decent inside. I had made an appointment in advance with Kayli (hair stylist) for a simple trim and blowout. I am more than dissatisfied with my experience and hair cut. She cut very few, if any, of my dead, split ends. However, there is a large section of hair unevenly cut (more like chopped) off on the top layer in the back of my head. I'm not sure if this wàs an attempt to create layers (which I did not ask for) or what her intentions were. Whatever the case may be and I am not a professional stylist, but I feel that my hair should definitely not be uneven and have a blunt, single layer in the back of my head. Also, I don't think that after a "trim" one would have just as many split ends as before the cut. My hair is in no way smooth or healthy looking and the different lengths, that again I never requested, are in no way blended and painfully obvious. The stylist did not show me the back of my head and I honestly just forgot to ask. I wasn't too concerned considering that I had just requested a small and simple trim, When I got home, I almost broke into tears. This will take years to grow back and I will need to get another haircut very soon to get rid of the dead and split ends that should have been taken care of. I called the salon today, requesting a refund from the store owner. I was given excuse after excuse defending the stylist, he refused a refund, and had a rude and condescending tone. What happened to the customer always being right? I was respectful and non confrontational, despite my panicked state. I've never encountered such poor customer service or such incompetent stylist. Needless to say I will not be a retuning customer and I wrote this review to hopefully prevent someone else from having the same, horrifying experience, -Kay more
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Owner Message

  • W Salon Studio is a boutique hair studio located in historic San Juan Capistrano. W Salon Studio specializes in giving you that perfect style for your face and lifestyle. W Salon Studio also specializes in Highlights, Cutting Edge Styling Techniques, Razor Cuts, Brazilian Hair Strightening, Yuko Japanese Hair Staightening, NXS High Quality Human Hair Extensions. W Salon Studio is a certified Goldwell Haircolor Salon. Owner and Stylist Wil Barnes has been a stylist for over 20 years and owned successful salons in New York City and Connecticut and has brought this knowledge to San Juan Capistrano. W Salon Studio in San Juan Capistrano is based on Teamwork, stylists with a vision that a salon should be a place for clients to enjoy coming to on a regular basis. W Salon Studio will give you just the right treatment and style to compliment your personal character!

Additional information

  • Hours:

    Tue 8:30am-5pm; Wed-Thu 8:30am-8pm; Fri 8:30am-5pm; Sat 9am-4pm

Offers Offers

  • Feather Hair Extension offered with any Color Service
  • Free Precision Haircut with Brazilian Blowout by Jamie
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