the owner is a speed-talking salesman, not a trusted retail/business-owner. he keeps saying his prices can't be beat, but they CAN be beat. when i walked out, wanting to sleep on the decision before I dropped almost $400 for a pair of glasses (glasses are expensive!!), he seemed snubbed and upset. i went back a few hours later to talk to him about price, and then he seemed frustrated and kept contradicting what he was saying. The man says he sells service, but because he could tell I am not going to spend top dollar for a glasses frame that is from an older designer collection, he was very rude and loud. stay away.