After discovery of the problem, Vicks didn't call me back. I called them after 3 days. The problem was an oil plug in an area they worked on 6 months ago. My recommendation is that when they go into the area of the timing chain and there is another part which may be worn out, the cam adjustment plug, why not offer the customer the option of changing it then since it had 281K miles and was likely to faill before long? That would have saved me this visit.
more