My parents have brought several generations of Golden Retrievers to them and have been pleased from the start with their care and with the personalities of the staff (very kind.) I brought in my newly adopted cat who positively went nuts when she saw a cat carrier. This vet allowed me to carry her into the building in my arms and with a cone around her head so she'd be calmer. I LOVE THE SEPARATE ENTRANCE FOR CATS AND DOGS! Brilliant. I think my vet was a "cat whisperer" as my previously traumatized kitty sat still through two vaccinations and a physical exam with only a low growl. No hissing, yowling, biting or clawing, which she'd previously been known for at the Humane Society. They seemed to know my cat was as special as I thought she was. I'm sorry I don't have his name handy- the older gentleman who was gentle and had surely seen it all :-) Also, my vaccinations were $12. Can't beat that. I have only praise for this clinic.