First haircut was fine, spent the time to do it right. the second time was too expensive, $30.00 for what I considered a trim, and the cut was not edgy enough. If you cancel an appt. you will recieve a bill for $10.00 but it is ok for them call you and change your appt an hour before your appt. And also spent a very short amount of time on cut because there was a client after. So we had to come in later to accomodate the previous client and then have ours cut short for the next one. POOR PLANNING.