Recently, while my sister who does have a pet, was out of the country, her dog became quite ill. My name and number had been given to the individual who routinely walks and feeds my sister's Cairn terrier. I was contacted because Pebe became quite ill. Having heard on numerous occasions from my sister that Dr. Heller and his staff are the greatest I immediately asked the pet sitter who had already taken the initiative to take Pebe to Dr. Heller, to return the pet there to be cared for until my sister returned. Today, I called to check on the dog and had an opportunity to speak directly to Dr. Leso, a veterinarian who unhurriedly provided me with vital information alleviating my fears, I know that my sister's pet is being given the best care, including blood work, IV, etc. and that , despite everything my sister is going to be satisfied with these decisions.
PROS: Quality care, professionalism, compassion