Just the rudeness and arrogance of the waitstaff will send you into a frenzy. They act as if 'they'are doing you a favor being 'graced' by their presence. I have gone here several times and the service is insulting. I don't go here often for this reason. On the last visit , just this weekend , I went for dinner with a couple of friends & ordered the Fried mozzarella, since I dont eat seafood. They usually serve this this with a minimal of sauce so I asked for ' extra' sauce. Upon arrival, the female bartender ""J "" delivered the Mozzarella with absolutey no sauce. Just 3 pieces of dry mozzarella ,... can you imagine ? Unbelievable !!!
She announced that since i asked for extra sauce that she
took it 'upon herself ' to ordered it without any sauce whatsoever. Does that make sense ??? Having received bad service from this person before ,I was not surprised in the least and asked for 2 extra sauces to compensate for the total lack of sauce on a dish that is normally served with sauce at any other restaurant & as is normally served at the Chowder pot.
Just the hassle of going here and expecting 'normal' service and not getting it is beyond belief. I am finding that most of their service people, whether it be at the bar or in the dining room are very arrogant and act like they are doing you an extreme favor.... unfortunately they are not . I visited the Chowder 2x in the same week and received the same behavior from different servers. I am just a normal customer who doesn;t expect more than hospitable service . I asked to speak with the manager on the 2nd visit as it was just too much to take. Customers do not come here to be abused and it is not surprising that their clientele is diminishing. The Chowder Pot has been a long term staple in Ct. and it is too bad that they treat their customers as if they are an inconvenience. It is, however, a great thing that Ct. has many other restaurants who do provide good service.If you want to feel like you should have stayed home, then go to the Chowder pot.