On 3/4/2010 I took a MCL cover in for embroidery work. As I had done dozens of times in the past I scanned a copy of the hat, then inserted what I wanted embroidered on it and where I wanted it. Upon picking the hat up it was nothing like it was suppose to be, Very small lettering and not laid out properly. When I started to bring it to the attention of the young lady the phone rang and she answered it and left me standing there. Knowing a brand new $31 hat was ruined I left. Enough said but know that I am a very unhappy camper and will not be returning any more.
Pros: Did outstanding work for several years
Cons: Can no-longer follow instructions
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