This insurance agency is the worst that I have ever worked with. The most recent experience that I had with them was when I wanted them to add a vehicle that we had just purchased. The lady I spoke with said that she would add it and it would be on the bill. Well, I call in when I don't get any paperwork at all on the vehicle and they tell me that it had never been added. That is not the first time that I have had to call them about something they "didn't" do. I would say stay away from this company.