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U.S. Cellular - 1 Reviews - 1440 Broadway, Eureka, CA - Rental & Leasing Business Equip Reviews - Phone (707) 273-1573

U.S. Cellular

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1440 Broadway
Eureka, CA 95501
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(707) 273-1573
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U.S. Cellular - Eureka, CA
U.S. Cellular - Eureka, CA
U.S. Cellular - Eureka, CA
U.S. Cellular - Eureka, CA

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My husband's cellphone stopped working, so I went to US Cellular in Eureka to replace it, as I was the primary account holder. I purchased a new "low cost" phone for him, but he ...

avoid this place 12/7/2011

My husband's cellphone stopped working, so I went to US Cellular in Eureka to replace it, as I was the primary account holder. I purchased a new "low cost" phone for him, but he didn't like it, so I took it back. I had been assured that I had 15 days to bring the phone back, no questions asked. The sales woman immediately began high pressure tactics to sell me another phone. I explained that I just wanted to return it. She told me that if I didn't buy a new phone today I couldn't buy another one for three more months. We have been US Cellular customers for over 10 years and have spent thousands of dollars on phones and services with them. I was outraged to say the least. The woman was nasty and pushy. She explained to me that US Cellular has this policy so people don't return new phones (like I was doing!) She implied that customers were a real bother and problem for the company. Well, I didn't buy another phone from her. We bought one from EBay for a good price and no sales pressure. I believe the woman at US Cellular was a manager. I will never go into that store again, and you would be wise to stay away as well. Pros: null Cons: null more
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Owner Message

  • U.S. Cellular is the fifth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier has a strong line-up of cutting-edge devices that are all backed by a high-quality network in big and small cities and rural communities. Currently, 94 percent of customers have access to 4G LTE speeds. U.S. Cellular was named a J.D. Power and Associates Customer Champion in 2014 for the third time in four years.. 3G,4G LTE,Accessories,Apps & Entertainment,Camera Phone,Contacts Backup,Daily Perks,Data & Internet,Family Organizer,Family Plans,Free Trial Apps,Gaming Apps,MP3 Player,Messaging,Mobile Internet,Mobile TV & Video Apps,Music & Ringtone Apps,Navigation Apps,Newly Released Apps,Online Album,Phone Deals & Promotions,Prepaid Plans,Single-line Plans,Smart Phones,Tablets,Trade-in Program,Video Messaging,Voicemail to Text,Wi-Fi,Wireless Modems

Editorial

  • Offering a wide range of wireless products and services, featuring cell phones and plans that include text messaging, internet access and more.

  • 10/5/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon 7am-6pm, Tue-Thu 9am-6pm
  • Payments:

    Master Card, Visa, Discover, American Express
  • Neighborhoods:

    Eureka City
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