When a company charges for a service, you would expect that they will complete the requested service and received payment and goodwill. Instead, I was not able to use their service due to poor attitude and incompetence of staff at the UPS store. As a result, I lost significant time fixing an issue that was prearranged and agreed on by staff at the UPS store. This cost me aggrevation as well as dollars in a lost sale.
Pros: Close
Cons: Unable to use service due to poor attitude
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