Although I've been eligible for about 21 years, I didn't learn until two or three years ago that I qualified for VA medical benefits. Although I'd heard some nightmarish stories about the care vets receive, I have been very happy with the treatment I've gotten at the VA Medical Center in West Palm Beach. I was originally seen by an MD but Dean Evans, a PA (Physician's Assistant) is now my primary caregiver. I couldn't receive better care and treatment from anyone. Mr. Evans is very thorough when I see him. He also seems to care about me as a person. Although you're a number everywhere you go in the military, I seem to be more than that to Mr. Evans. In fact, after I had orthopedic surgery last year to rebuild my ankle, Dean Evans called me at home one Saturday because I had an important question. I was very impressed with that level of concern. I've seen doctors in several departments and think they have all been very qualified professionals. The supporting staff (nurses, technicians, clerks, etc.) I've dealt with have all been very good, too. My one complaint is that it can take a significant amount of time to get an appointment, even if the VA cancels your appointment and has to reschedule it. This happened to me when I was having chest pain and had a stress test scheduled. The one person who could perform the stress test did not show up for work so my appointment was canceled and it was longer than six months before it could be rescheduled. I was having chest pains, shortness of breath and they were checking for problems with my heart, mind you. Other than that, I've been just as happy with, if not happier with, the medical care I've received at the VA than with treatment I've gotten at any other hospital or health care facility.