I used Alexa Claire Tux Shop for my wedding this past May. 5 out of 10 tuxes had to be resized when the tuxes came in. On the day of the wedding they forgot to put all of the pieces together for one of the groomsmen tuxes, we had to call the store twice, and make two trips back in order to get everything straightened out. A very stressful experience. They never offered a refund, and when I asked about getting the one tux refunded they refused. A very stressful experience.
Pros: The previous manager was awesome.
Cons: Poor Customer Service