Recently we went there for a family dinner with ~15 adults, and got the most unfriendly waiter ever. He didn't seem to get the concept of customer service at all. After taking almost an hour to take orders and bring some drinks, which he forgot a few, I got my diet cola, complete with broken glass in it. We had to chase down a server, because they never came back there to refill or bring the rest of the beverages. (They tried to charge us for the glass-filled soda!) Much later, when one of the dishes was brought, we asked if it had shrimp paste in it, for allergy reasons. (Traditional Thai Cashew Chicken typically doesn't have shrimp paste, but we forgot to ask prior to ordering.) Upon finding out that it did have it, I politely asked what else, already on our table, did not contain shrimp paste. Instead, the waiter rudely said, ""I'll get you a menu."" Well duh. If the menu had said it had shrimp paste in it, it wouldn't have been ordered! I had to ask 3 times, specifically what on our table at that moment did not have it! This isn't brain surgery. It's customer service, and when a customer says, ""I""m allergic to ..."" a reasonable answer should be given. It took us almost a full hour for all of us to get our dishes, even with many of us sharing items. We were still missing some soda beverages, even after this.
The food was mediocre, the bathrooms dirty and small, the service was horrible terrible appalling, and I wouldn't recommend it to anyone. Ever. Yuck.
Cons: Gross food, horrible service, glass in drinks