I'll start with the positives. Our food was ready on time with a good presentation. We got many compliments on the cheesy potatoes and no complaints about the baked beans, fruit salad, punch, or sandwich platter we ordered.
On the negative side, we had three appointments with Deb that SHE scheduled that she missed and we had to call and wake her up at 11AM each time. We had to give her all our information including the date every time we met with her as she has no organization and had non working computers and had lost our paper file (not surprised after seeing her office).
Deb had an appointment to set up the night before the wedding and no-showed. We called her the morning of and she said she "got busy" and would be out to set up no later than noon, but we were notified by the Frauenthal at 1pm that she still had not arrived.
The food ended up being served on time, but we requested pasta with no olives and it had olives. Our cake, which Tudor cut, was butchered. Also, while going to the bathroom at the reception I saw the Tudor staff in the kitchen (3 of them) chowing down on our food and cake.
Lastly, when we picked up our leftovers, we found them wrapped up in garbage bags and her kitchen was extremely unsanitary. We had also purchased 500 plates at Sam's Club on our own and had 115 people at our reception, but somehow when Tudor packed up our leftovers the remaining 385 plates disappeared and, when we contacted Deb, she was never able to "find" them.
The main reason we spent the money on a caterer was so we did not have to worry about the food while we were getting married. Of all the different aspects of our wedding, we spent more time worrying about the caterer than everything else combined as we never knew if she would remember us or no-show. As a result, instead of enjoying our wedding day we ended up spending the day trying to hunt Deb down and make emergency backup plans if she no showed. Would not go back to Tudor.