So glad we got our stuff out of this rat-infested hole. We stored our stuff as a last resort at this horrendous place against our better judgement, and I'm very sorry we ever did. Our storage room was completely covered in rat feces, ruining hundreds of dollars worth of stuff. I tried on multiple occasions to deal with the personnel at this organization and receive compensation for the mess and neglect, and they ultimately stopped answering my emails. I sent them dozens of photos and their on site customer service manager agreed that the condition my items were in was horrendous, but in the end, I have been left with nothing but disgust.