If I could give this salon NO STARS, I would. First, no one called to confirm my appointment. When I called myself - the number rolled over to the owner's cell phone, so there was awful, tacky cha-cha meringue music playing, instead of a proper business greeting. I should have known then to stay far away.
Next, when I got to the salon, it was totally empty. Another red flag.
Then, when I got into the chair and asked for a Mizani relaxer, I was given a relaxer that was not properly applied, therefore my hair was just as wavy when I left, as it was when I arrived.
Also, while I was sitting at the wash basin waiting for my relaxer to be washed out (since the incompetent barely-English-speaking stylist left it on for 55 minutes-15 minutes too long), I was told that the price I was given from Lifebooker didn't include my hair to be blown out after the relaxer.
Basically, if I didn't pay FULL price, I would have to leave with wet hair, because he wouldn't be able to blow-dry my hair without me agreeing to pay regular price.
So now, I'm upset with Lifebooker - because if the discounted price only included half the service, that should have been clearly expressed, otherwise I would have chosen a different salon.
Bottom line, stay far, far away from this place. I think because of the neighborhood they're in, they assume that everyone has money to burn, so they try to trick customers out of every penny, for sub-par services.
Save your money and yourself the frustration. I now have to wait 6 weeks to visit another salon to get a real Mizani relaxer. Did I mention he didn't even use the Mizani product! I saw him scoop out the relaxer from another brand's tub.
Just gross all around.
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