Tropical Penguins Scuba

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961 Matley Ln Ste 130
Reno, NV 89502

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(775) 828-3483
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Sporting Goods

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Sports & Recreation

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Tropical Penguins Scuba - Reno, NV
Tropical Penguins Scuba - Reno, NV
Tropical Penguins Scuba - Reno, NV
Tropical Penguins Scuba - Reno, NV
Tropical Penguins Scuba - Reno, NV
Reviews
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( 2 )

Best

I cannot say enough how impressed I am with the staff at Penguin - they were all friendly and inviting when I entered the store, and fit me to the right gear! I was very impressed...

Worst

I took a scuba class and Tropical Penguin Scuba always has one excuse after another for why I do not have my certification card. They blame PADI (the certification agency) and say...

Editorial review from Citysearch 7/8/2013

We had our entire office staff trained and certified to dive by Tropical Penguin Scuba. They have been open for a LONG time, and they just do it right. The instructors are all PADI certified!!! i AM NOW PADI CERTIFIED BECAUSE OF TROPICAL PENGUIN SCUBA.\r \r I plan on having my kids certified to dive @Tropical Penguin in the next few years. I feel completely safe with their staff and thoroughly trust them. \r \r Their customer service can definitely be slow at times, but I dont mind waiting and browsing their large selection of Scuba gear.\r \r Call me the review police because I am now PADI certified because of Tropical Penguin Scuba! more
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Editorial review from Citysearch 8/29/2012

I am a new~2~the~area diver... Tropical Penguin's staff was extremely helpful with pointing out the area's ""hot dive spots"" and they offer a WIDE range of classes, gear, and the knowledge 2 go along w/ all that! Not to mention, they're the only dive shop, w/in any reasonable driving distance, capable of servicing any/all your dive gear (new and/or old)!! Thanx again Penguins! more
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The WORST! 9/10/2011

I took a scuba class and Tropical Penguin Scuba always has one excuse after another for why I do not have my certification card. They blame PADI (the certification agency) and say they been sent in, but that PADI is slow and sometimes holds them up. I called PADI and they denied this and said the owner Kevin Schwartz and Tropical Penguin Scuba have been permanently expelled and is not authorized to teach for them. Apparently only 4 stores in the United States have ever been expelled and they are one of them. I know of other divers that also have the same problem and get one excuse after another. Upon some research I have since learned they have been sued many times and have a BBB rating of ""F"".. I will never go to Tropical Penguin Scuba again. more
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Terrible service! 7/2/2008

Worst possible service and rude. They lost all of our gear that was in for service, highly recommend you go somewhere else! more
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Friendly, inviting and experts on gear! 12/3/2007

I cannot say enough how impressed I am with the staff at Penguin - they were all friendly and inviting when I entered the store, and fit me to the right gear! I was very impressed with how much they knew about the current equipment in the market, and upcoming changes for next year. They had great trip possibilities, and a lot of prior trip knowledge for where else go go dive.\r \r I will be back there for my next purchase!\r \r Tim\r more
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Additional information
  • Hours: 10:00 AM - 6:00 PM Mon - Sun, Opens late Tue & Thu until 9:00 PM Closed on Holidays
  • Neighborhoods: Ward 3
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