I have an older SUV (1999 Ford Expedition) that I use to pull my 7,000+ pound trailer, roughly 6,000 miles a year. After many years of hard work the transmission gave out. I have dealt with many transmissions companies over the years, so I was concerned about finding the right transmission repair shop. Whitey's in Scottsdale (I have been using them for many years for normal repairs) recommended Tri-City Transmission, and I am so glad that they did. Everyone I met and talked to was professional and talked straight without any transmission lingo. Even when they thought they were done, the owner did one last quality check and notified me that the transmission did not meet his high quality standards, and they tore it apart again and found another minor part that needed to be replaced. I am certain I would never have known of the faulty part and they could have saved some time by giving me a transmission with a minor problem. They communication was excellent, they called when they said they would call and provided all the information I needed to make an informed decision. These folks have their act together. I would recommend them highly if you think you have transmission issues.