Greg showed up to assess my requirements and provided me with a proposal within a day or two. He and the office staff (Kim and Jessica) were very professional throughout the process. The foreman, Oscar, and the onsite crew were very professional, cleaned up after themselves well. There was a minor mishap but everyone responded quickly and made sure things got resolved for me, which made me feel they really cared. Afterwards, Greg met with me for a closing meeting and gave me the warranty, the signed permit from the city's inspector and the receipts for the invoice, all in a nice folder.
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