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Toys R US - 2 Reviews - 3405 Clemson Blvd, Anderson, SC - Toy Stores Reviews - Phone (864) 225-1532

Toys R US

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3405 Clemson Blvd
Anderson, SC 29621
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(864) 225-1532
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Toy Stores

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Retail Shopping

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When my daughter was old we went to get a walker. When you buy a big item a toys r us you have to take a ticket and the drive to the back of the store for pick up. with your recei...

Poorly run and rude Managers 4/6/2013

The Anderson TRU location is the worst store I have ever went to! Every time I go there you can never find any help and have to wait forever in short lines to check out. Last night 4/5/2013 at aprox 8:15 PM my family went to the check out counter there after shopping. and with three people in line began the wait, 20 min later the woman began checking me out and I casually mentioned that every time I come here its a Twenty min wait and thats why I try not to shop at this location. The manager Kytrell or somthing like that who was roaming around the front then slammed a door in his office then came down behind the counter while I had been waiting in line watching him do nothing for anyone turned around and said sir you been there under 5 min. I told him how would you know I watched you goofing off for the last 20 min while your checkout was having trouble, he told me To pay or leave and I said and to step out of line. now all this is on their video cam and I hope the owners look and see why that store is the poorest performing one in SC. This Manager is the rudest ive ever seen. I left the store and went to wallmart and saved money and was thru checkout likity split. Now Heres the kicker, I own a large auto dealership on clemson blvd two blocks away and have built my business by word of mouth over many years and have been very successful in the community. This manager Kytrell is crushing their business in Anderson and thats why people just wont go there. It seemed like he loved the drama (if you know what I mean). Heads up to the corp heads!! look at this video time stated above and get a good look at why this location just cant do the volume business your scratching your heads over. I here it time and again about this toys r us location and have experienced it myself! if you need any further info on this incident you may contact me at jlpinvestments@yahoo.com Good luck in the future with kytrell. Regards, Patrick. more

nothing but problems 10/6/2005

When my daughter was old we went to get a walker. When you buy a big item a toys r us you have to take a ticket and the drive to the back of the store for pick up. with your receipt and the ticket. We did that and when the boy took our receipt and ticket he did not give it back. That night I was looking on line and found a nicer one for the same price. When I tried to take it back the next day they said i needed a receipt for a refund. I told them that the boy had kept it when we picked it up and they still would not give me a refund. Now I either go online at toys r us or to Greenville I will never go in the anderson toys r us again. more
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