Toyota of Fremont

A . Fraudulent representation on 160 point assurance certified used car: Vehicle does NOT pass 160-Point Quality Assurance Inspection I purchased a certified used Toyota car on 12/22/2008(with mileage about 32500) The certified car should pass 160-Point Quality Assurance Inspection Between on 12/22/2008 and 1/1/2009 ( 1 and 6 days after the purchase), I find the following problems on the car, these problems indicate that the car HAS NOT gone through the complete 160-Point Quality Assurance Inspection at all and could cause life threatening problems while driving. 1. Front and rear tire valve are both leaking and missing valve sensor. The rear right tire valve was leaking on 12/23/2008 and the ABC brake sensor was on so I drove the car to the service department on 12/24/2008. They claim they fixed the problem and also checked all the other tires and make sure they are working. 2. On 1/1/2009, the front right tire was leaking again and the ABC brake sensor was NOT on (I have the mechanic report to prove that). This caused disaster on 1/1/2009 trip. The complete front tile flatted because of valve leaking and no indicator of the leaking. I was on high way 5 to Las Vegas (at 80 miles/hour), and a person found our flat tire when we were at break at Lost Hill.(fortunately we exit highway 5 for a break) At the time, the front right tire was completely flat and we did not know how and where we can repair the tire. We called the Toyota towing service and the car was towed to the nearby tire repair shop. The complete repair report was enclosed with this letter. more

On Saturday, June 27th, I purchased a 2010 Toyota Corolla. They had approved a $1,000 discount for being a new college graduate. I signed the contract and went on my way. About three days after my purchase, I received a call from Bill La saying that they had made a mistake with the APR they had approved for me. They originally gave me a 3.9% APR, but he said that it was supposed to be 2.9% because the 3.9% was for Camrys and not Toyotas. I agreed to go to the dealership that evening to re-sign the contract. About 3 weeks later, I got a call from Bill La, Finance Manager, saying that they made a mistake by granting me the $1,000 discount but later learning that I had past the cut-off date for eligibility for the college grad discount. Sales Manager, Michale Shannon, had given us the $1,000 discount. We were also working with Leo Alansalon. Rightfully, I disagreed to re-sign the contract because they had already granted me the discount and should not have approved it in the first place. I asked him to take the matter with his boss and any other appropriate party to resolve the issue. He said he would call me back. Two weeks had passed without a phone call, and he called back insisting that I return the car and that it was too late to re-sign the contract. I had stated that I was waiting for them to call back to tell me if they can work anything out because of their mistake, and he stated that it was too late and that he felt uncomfortable going through with this deal and any other deal even though they were the ones who mistakenly gave me the discount. more

I called and took an appointment for the smog test of my van. They quoted the price to be $39.99. But when I came to get the smoke test done. They said the price is 120.00. I was shocked to say the least. I asked them to honor the price they originally quoted. but the manager denied. But eventually after compalining to their higher up. I got that price. I didnot like their attitude more