I'll post this in as many places as I can in order to help others avoid what these people.
This past Sunday my wife and I went to Toyota of Watertown itching to buy a new car. A little background: Very good credit, long-term jobs, blah blah blah. More to the point, we had a pair of trade-ins to turn in that were both two doors. Why? Because my wife is 6 months pregnant and we need a more practical car. I mean, talk about targets who are ready to buy! We tell the guy who comes over that we want to buy either a New or Used car, perhaps a Prius or a Matrix (we can't stand the idea of a mini-van, though we probably should!) After not answering our questions for about 1/2 an hour, the salesman lets us test drive the Prius. Afterward, he tells us that here is a Matrix, but it is in a lot on the other side of town and can we come back that week to test drive it? We say sure, is tomorrow at 11am good? Sure! We'll have the car here. So dutifully at just before 11 we both leave our busy Monday jobs and head to Toyota of Watertown. He's with other clients. Not a good sign. After about 10 mins. another salesman says our guy will be right over. Five mins. later the other salesman brings him over and the guy tells us that the vehicle is not there. He will have to go across town and get it. I laugh, because what else can you do? So, we say we have to go. He say, OK. No attempt to keep us, no apology, nothing. Having a couple of hours free, we head to another non-Toyota dealership. We'd done our research out here, so we knew that we were buying either a Toyota or a Subaru. Early that afternoon we bought a brand new car
Cons: Um, the car wasn't there?
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