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Town & Country Veterinary Hospital

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2010 North Salem Street
Apex, NC 27523

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1 (919) 363-6363
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Managed by Uberall
Reviews
( 38 )
( 10 )
( 0 )
( 8 )
( 12 )

Best

It is always obvious to me that she cares very much for her patients and my pets. Each and every staff member the I have had contact with has been very friendly.

Worst

I wish I could offer 2 reviews- one for the vet and one for the kennel. I adore Dr. Ashford, he was the very best vet for my long lived dachshund (she passed away). The kennel, n...

Vets are good, other side not so 6/8/2011

I'm very pleased with the Vets and the care my dogs have gotten at T&C vets. I have been a client for over a decade. However, I would never use the boarding/grooming side of this operation. They are separately owned and operated. I had my old doberman boarded there for 2 nights years ago. I used a harness for him since sometimes he needed some support walking on the leash. When I picked him up the harness was chewed to bits (which they presented to me) because they had never taken it off in 2 days. I would never take another dog there, but am very happy with the vet care side. more

Vets are good, other side not so 6/8/2011

I'm very pleased with the Vets and the care my dogs have gotten at T&C vets. I have been a client for over a decade. However, I would never use the boarding/grooming side of this operation. They are separately owned and operated. I had my old doberman boarded there for 2 nights years ago. I used a harness for him since sometimes he needed some support walking on the leash. When I picked him up the harness was chewed to bits (which they presented to me) because they had never taken it off in 2 days. I would never take another dog there, but am very happy with the vet care side. more

Sammy 3/28/2011

I've been using T&C since 2001 and have always been very happy with the Vets. I recently had to let my 10yr old lab mix go due to canine cognitive disorder. Dr Ashford & Dr Groulx were both extremely helpful to me in making this difficult decision. When the time came, Dr Groulx could not have been more caring if he had been her own furry child. The entire staff is to be commended for their love of animals and I wouldn't take my other furry child anywhere else. more

Sammy 3/28/2011

I've been using T&C since 2001 and have always been very happy with the Vets. I recently had to let my 10yr old lab mix go due to canine cognitive disorder. Dr Ashford & Dr Groulx were both extremely helpful to me in making this difficult decision. When the time came, Dr Groulx could not have been more caring if he had been her own furry child. The entire staff is to be commended for their love of animals and I wouldn't take my other furry child anywhere else. more

Best Vet Ever 3/28/2011

I've been using T&C since 2001 and have always been very happy with the Vets. I recently had to let my 10yr old lab mix go due to canine cognitive disorder. Dr Ashford & Dr Groulx were both extremely helpful to me in making this difficult decision. When the time came, Dr Groulx could not have been more caring if he had been her own furry child. The entire staff is to be commended for their love of animals and I wouldn't take my other furry child anywhere else. more

Best Vet Ever 3/28/2011

I've been using T&C since 2001 and have always been very happy with the Vets. I recently had to let my 10yr old lab mix go due to canine cognitive disorder. Dr Ashford & Dr Groulx were both extremely helpful to me in making this difficult decision. When the time came, Dr Groulx could not have been more caring if he had been her own furry child. The entire staff is to be commended for their love of animals and I wouldn't take my other furry child anywhere else. more

Groomer 2/18/2011

We have had some positive experiences with the kennel at Town & Country, although we recently had an unsatisfactory grooming experience. The owner, who is full of southern charm, worked to resolve my concerns to my satisfaction. My bad experience was with the grooming of our cocker spaniel. She received a very short shave (razor lines and skin showing) rather than the style we discussed. When I expressed my dissatisfaction, I got a shrug from the groomer and was told that's how she does the cut and that it would grow back. The groomer lacks the tact that I am accustomed to in the south. Having a comfortable relationship with our pet's groomer is important to us, so we will find a different groomer. The grounds are very nicely landscaped, however, there is a very bad odor outside the facility. I thought it was the grooming facility, but I have scents (pun intended) found out that the odor is from a neighboring business. The staff at the front desk is very friendly and seems to love anim more

Groomer 2/18/2011

We have had some positive experiences with the kennel at Town & Country, although we recently had an unsatisfactory grooming experience. The owner, who is full of southern charm, worked to resolve my concerns to my satisfaction. My bad experience was with the grooming of our cocker spaniel. She received a very short shave (razor lines and skin showing) rather than the style we discussed. When I expressed my dissatisfaction, I got a shrug from the groomer and was told that's how she does the cut and that it would grow back. The groomer lacks the tact that I am accustomed to in the south. Having a comfortable relationship with our pet's groomer is important to us, so we will find a different groomer. The grounds are very nicely landscaped, however, there is a very bad odor outside the facility. I thought it was the grooming facility, but I have scents (pun intended) found out that the odor is from a neighboring business. The staff at the front desk is very friendly and seems to love animals. The inside of the facility is very clean and well maintained. I would highly recommend getting in touch with the owner if you have a bad experience because she does care about her business.\r more

Kennel Services 4/25/2010

My dog was boarded there over the Christmas holiday. When I picked her up, they'd given her a bath. Initially, I thought that was strange, but nice. But when I got her home, I realized her tail was dropping straight down- it was completely limp. I thought it was broken, to be honest. She cringed every time I bent down to pet her for a full week. The vet said her tail wasn't broken, but it was bruised. When I went to T & C to talk with the owner, she said ""nothing happened."" In fact, she said that maybe my dog ""fell off her bed..."" The cots are (maybe) 6"" off the ground- and my dog didn't have a cot. I'll never know what happened, because my dog can't tell me. But I'll never take her there again. Cons: poor care more

Kennel Services 4/25/2010

My dog was boarded there over the Christmas holiday. When I picked her up, they'd given her a bath. Initially, I thought that was strange, but nice. But when I got her home, I realized her tail was dropping straight down- it was completely limp. I thought it was broken, to be honest. She cringed every time I bent down to pet her for a full week. The vet said her tail wasn't broken, but it was bruised. When I went to T & C to talk with the owner, she said ""nothing happened."" In fact, she said that maybe my dog ""fell off her bed..."" The cots are (maybe) 6"" off the ground- and my dog didn't have a cot. I'll never know what happened, because my dog can't tell me. But I'll never take her there again. Cons: poor care more

Great value! 2/23/2010

Great value, very qualified and always excited to see my dogs! I have a geriatic cat who needs a shot every couple of weeks. There is never any issue with coming in, I just call and they take him that day. I would highly recommend Town and Country. more

Great value! 2/23/2010

Great value, very qualified and always excited to see my dogs! I have a geriatic cat who needs a shot every couple of weeks. There is never any issue with coming in, I just call and they take him that day. I would highly recommend Town and Country. more

Wonderful, caring veterinarians! 6/8/2009

We have been so pleased with the care our dog has received from Town & Country Veterinary Hospital. He is an aging dog and is starting to have many of the health problems you would expect from a dog at this age. All of the vets at Town & Country have been so caring to him and we always receive a follow-up phone call to check on his condition whenever we take him in for a visit. The vets there never make us feel rushed and always take the time to answer our questions. more

Wonderful, caring veterinarians! 6/8/2009

We have been so pleased with the care our dog has received from Town & Country Veterinary Hospital. He is an aging dog and is starting to have many of the health problems you would expect from a dog at this age. All of the vets at Town & Country have been so caring to him and we always receive a follow-up phone call to check on his condition whenever we take him in for a visit. The vets there never make us feel rushed and always take the time to answer our questions. more

unhelpful 12/29/2008

I have called 4 times seeking to find out if the cot cover I ordered has come in. Here is the typical conversation: Pros: dressed for success this place Cons: you pay for it more

unhelpful 12/29/2008

I have called 4 times seeking to find out if the cot cover I ordered has come in. Here is the typical conversation: Pros: dressed for success this place Cons: you pay for it more

Great place 11/11/2008

Vets are friendly and know what they're talking about, prices are reasonable, staff is great, carry a wide variety of products. Very clean and well kept up and minimal wait time. more

Great place 11/11/2008

Vets are friendly and know what they're talking about, prices are reasonable, staff is great, carry a wide variety of products. Very clean and well kept up and minimal wait time. more

Would love to know 10/27/2008

Want to know more about the workings of this kennel, but they only offer tours from 10 - 12 Mon. - Fri. No exceptions - too bad if dog owners work during those hours and cannot get there during those hours. Not impressed with such inflexible rules. Makes me feel something is being hidden. Like day care for children, there should be a way to see the operation in business during any of their business hours. My dogs are like my children to me. I wouldn't drop them off sight unseen. At the minimum they could have one evening or Saturday tour a week for a group of people. Not accomodating in my opinion. more

Would love to know 10/27/2008

Want to know more about the workings of this kennel, but they only offer tours from 10 - 12 Mon. - Fri. No exceptions - too bad if dog owners work during those hours and cannot get there during those hours. Not impressed with such inflexible rules. Makes me feel something is being hidden. Like day care for children, there should be a way to see the operation in business during any of their business hours. My dogs are like my children to me. I wouldn't drop them off sight unseen. At the minimum they could have one evening or Saturday tour a week for a group of people. Not accomodating in my opinion. more
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Owner Message
  • Your pet is an important part of your family, and when he or she is ill, you want the best medical care available.

    The veterinarians and staff at our clinic are ready to provide your pet with cutting edge veterinary medical care. From wellness exams and vaccines to advanced diagnostics and complex surgical procedures, your dog or cat will receive high quality care at our hospital.

Additional information
  • Hours: monday: 07:30AM-05:30PM, tuesday: 07:30AM-05:30PM, wednesday: 07:30AM-05:30PM, thursday: 07:30AM-05:30PM, friday: 07:30AM-05:30PM, saturday: 09:00AM-01:00PM
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